EraNorth Insights

Decision-grade thinking for complex work.

Professional knowledge and strategic perspectives across strategy, projects, operations, engineering, transformation and business performance.

What Counts as Finished? Entire Obligations, Substantial Performance and Defect Thresholds

How project leaders should judge completion when work contains defects, distinguishing entire obligations from substantial performance and critical failure.

completionconstructioncontract performancedefectssubstantial performance

Operational Excellence

'Do Not Pay for Confidence: Build Evidence of Supplier Performance'

How inspection, testing, hold points, witness points, defect records and calibrated evidence can make supplier performance objectively governable.

contract managementdefectshold pointsinspection and test planquality assurancesupplier performance

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