The Sponsor Is Not the Customer: Why Executive Acceptance Does Not Prove Transformation Value
Why sponsor approval is not proof of transformation value, and how leaders should govern outcomes across customers, employees, partners and stakeholders.
Professional knowledge and strategic perspectives across strategy, projects, operations, engineering, transformation and business performance.
5 articles found
Why sponsor approval is not proof of transformation value, and how leaders should govern outcomes across customers, employees, partners and stakeholders.
The greatest procurement leverage often exists before tender award. Early stakeholder, design and sourcing choices determine how much value a project can realise.
How project leaders deliver outcomes when formal authority is limited, dependencies are wide and disciplined influence matters more than hierarchy.
How leaders should distinguish missing information from competing interpretations, and choose planning, negotiation, experimentation or sensemaking.
Why delivering project outputs is not the same as changing an organisation, and how leaders should connect projects to adoption, capability and benefits.